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Governance

IT Supplier Audits

In the current economic climate it is more important than ever that we manage our businesses to the highest levels of good governance.  But how do you identify, mitigate and review these risks and do your systems support you in the process or is it the other way round?

In these difficult times companies are starting to prepare themselves for a number of challenges including the management of supplier risk.  A number of companies will be worried about their SME IT suppliers and of course a number will go out of business. 

Others will be concerned about the impact of internal job losses and elements of the supplier review can apply to internal development teams as well as external suppliers.  Senior management may be considering reducing their head count for example by outsourcing their internal development team and may want to have an independent review of their performance versus the cost benefits. 

Whether you are under Sarbanes Oxley compliance legislation or just want to ensure your systems and solution partners are delivering on their promises we have drawn on our experience to help you with several areas of good governance.

Whether you are working with an internal or external solution provider for your development projects you might have concerns about their capabilities but feel ill equipped to address the situation.  You might have a supplier that you have heard may be making redundancies and worry the company may be at risk.  You might have a development team that you manage but have limited technical experience to cut through the techno speak to understand the real issues. Trigger Software can help you with this.

 

 

Audit Topics

  • Working Practices and Internal Systems
  • Coding Standards
  • Code Reviews
  • Disaster Recovery Provision
  • Staff Function Ratios and Turnover
  • Contract / Permanent Staff Ratio
  • Customer Dependence (% of turnover)
  • Customer Satisfaction Survey
  • Supplier Satisfaction Survey
  • Key Staff Knowledge Dependencies
  • Insurance Cover
  • Code Escrow Status
  • Support Service Performance 
  • Source Code Control Systems
  • Legal Contracts Review
  • Companies House Filings
  • Employment Contracts
  • Published Accounts Review
  • Cashflow Review
  • Performance Ratios

Sometimes it is better to work with an external auditor when the issues may be sensitive or personalities make it hard to get to the bottom of the problem without you becoming personally responsible for the outcome.  We can shield you from these issues.

Whatever the reason for your concern (if you have one at all) we can assist you by carrying out an audit on your behalf.  A comprehensive audit should cover the above areas of a supplier's company and we have partners who are experts in their respective fields that we work with to offer a unified auditing team. 

Contact us in confidence to discuss your auditing requirements. 

Highlights

  • All Major Languages
  • Broad Sector Experience 
  • Microsoft .Net Experts 
  • Rich Internet Apps
  • Rich Desktop Apps 
  • Open Source Experience 
  • Blue Chip Experience
  • ISO9001 Certified by NQA 

Visit www.nqa.co.uk web site

Contact Us

Call a Trigger Consultant:
01242 256 990