Trigger develops using open standards and always adheres to the highest guidelines of documentation and usability. Testing our software is an integral part of our development cycle and starts early on with the collation of a system test plan that provides detailed information about how the application will be tested.
We are ISO9001 certified, not just because we want a Crown & Tick logo to demonstrate our commitment to quality but because it actually helps us to manage our business and deliver better software to you in the process. Previously projects have passed the rigorous auditing carried out by Government appointed auditors on behalf of Elexon and National Grid Co.
We are ISO9001:2000 certified in “The Design and Development of Bespoke Software Systems, including Training and Support” which is one of the hardest ISO certifications to receive. We believe quality should be part of the development process right from the start. Our testing engineers attend project start up meetings and develop testing plans and scripts along side the Functional Requirements Specification as it is being written. That is also why we do not charge separately for our testing services because we do not think the customer should be penalised for testing and then retesting of software when problems are found.
The role of our testing department is to prove that the software behaves exactly as it should, it is not there to catch software faults but to guarantee the quality of the software solution. Our full quality management system is available for review and we would welcome the opportunity to present it.